Easy Animal Ltd

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Reviews about Easy Animal Ltd

• Dan Newcombe

  12.02.2018
  ★ ☆ ☆ ☆ ☆
  READ BEFORE ORDERING!
  
  (Short version)
  Be aware that Easy Animal / Dog Run Panels (also their company) show stock as "in stock" even if they do not have the item in stock.
  
  (Long version)
  I made an order on 11/08/16, all items were shown as "in stock" on the website and I received an order confirmation. On the 16/08/16 I contacted Easy Animal / Dog Run Panels to ask for a tracking number as I have issues with couriers delivering to my property. Only at this point did they inform me that the items were not in stock and I had to wait 3 weeks. This is their response: "this was caused by a boarding kennel that called in and took our full stock of this line. This was only highlighted to me this morning by our warehouse and I emailed you as soon as I was aware of the situation."
  
  I cannot believe a company has no shame in admitting that the item that I have purchased had been ordered since, in a large quantity, and they have sold the goods I had ordered.
  
  The items are still showing as "in stock" so do not trust their customer services team or their website for accurate information. Only order from this company if you are prepared to wait 3 weeks.

About easyanimal.co.uk

Cat & Dog Products | Pet Supplies | Easy Animal from Easy Animal
Pets are at the heart of everything we do at Easy Animal. We stock a wide range of top brand Cat & Dog products with FREE UK delivery!

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